IT Managed Services

IT Managed Services

Businesses can maintain IT Stability without any kind of excessive expenditure. TERAIT's professionals cater to IT businesses with proactive IT infrastructure monitoring, time-to-time software configuration & updates, resource usage optimization, user support, and comprehensive up-gradation of IT infrastructure and its components. With 10+ years of managed IT leading experience, we've partnered with clients of diverse sizes right from small businesses, mid-market to Fortune 100 for innovation and realization of their goals. Benefit from the simple and strategic advantage of the reliable single-source ally, Terait.

TERAIT's managed IT services effectively handle each business's IT operations by taking up the role of a third-party IT services provider. Accepting the responsibility for amicable efficiency and time-to-time improvement of the IT environment, we ensure the execution of business processes alongside it. Our IT Management services span with comprehensive support for cloud, on-premises, and hybrid infrastructures and comprise consulting and migration services for dynamic IT evolution.


Following are the IT Management Services we cater to:


  • IT desk Support

A hassle-free basic foundation of IT infrastructure businesses lets them progress. Analyzing computer desktops for comprehensive replication of virtual servers, IT businesses should have much awareness over each and every IT component of infrastructure alongside each one's individual design and maintenance requirements. This also proves to be the best option for troubleshooting issues much before they exit operations with an undesirable halt. Our IT Desktop Support Services focuses on reliability and efficiency. Our trained technicians attend to any kind of technical issues that our Help Desk can't resolve.

For ensuring how IT operations should commence without any kind of interruption, our professionals work behind the scenes for developing a stable and consistent computing environment for IT staff. This comprises the management of onsite IT support requirements for software, hardware, and networking problems. 
Focusing on the improvement of processes, our computer support personnel will prevent any kind of problems from arising, increasing remote resolutions, and cater to high-end warranty reporting and support requirements. 

Our IT Desktop Support Services cater to support professionals in business by assisting them by generating value for clients through a series of steps listed below: 

  • Installation of desktop support service parallels with Help Desk support for a seamless customer experience.
  • Maintenance of scalability and versatility by boosting efficiency over onsite support systems
  • Cutting down costs with centralized support
  • Boosting productivity in the workplace in-house operations and remote professionals with much efficient software and state-of-the-art self-service tools.

Our services are integrated for ensuring the staff has ample support over their IT systems. The technical support thus delivered over departments can help businesses for tacking a wide range of technical issues ranging from workstation issues, network problems, installation and maintenance of printers, assistance needed for in-house support applications, configuration & rebuilding systems, and installation of hardware & software. A hassle-free basic foundation of IT infrastructure businesses lets them progress. Analyzing computer desktops for comprehensive replication of virtual servers, IT businesses should have much awareness over each and every IT component of infrastructure alongside each one's individual design and maintenance requirements. This also proves to be the best option for troubleshooting issues much before they exit operations with an undesirable halt. Our IT Desktop Support Services focuses on reliability and efficiency. Our trained technicians attend to any kind of technical issues that our Help Desk can't resolve.


  • Data Backup and Recovery

Disasters are probable to happen, irrespective of the efficiency of the equipment. Cutting down the effects with pre-emptive measures, IT businesses must keep a thorough understanding of the policies, tools, and backup procedures for executing smooth recovery and continuation of IT operations. With the emergence of big data, wireless networks, and BYOD technologies, IT businesses are more and more cautious over the security and safety of business data. Our professional data backup and recovery services cater to data protection over the business requirement at an affordable price giving managers peace of mind and help in maintaining continuity. IT businesses will also benefit from data back-up remotely and empowers recovery from natural disasters and other major events. With backups and reinforced safeguard processes, we protect irreplaceable business data. With best-in-class backup and Disaster Recovery solutions, we infuse comprehensive processes of disaster recovery into a single service for storage, design, testing, monitoring, restoration assistance, failover, reporting, and more.


  • Server Management

Terait's 24/7 outsourced server management services specialize in server security, Server Hardening, Support of Linux/UNIX/Windows servers, products, and other related services. Catering Unix/Linux/Windows Server Management Services to Data centers, large companies, and ISPs around the world, we bring together appropriate server management that entails all system administration operations.

Most of the operations are initiated with the respective system admins of IT business firms. Customers and resources are keeping on boosting which demands the system admin team for driving effective management of servers. Our experts have fully acknowledged the importance of uptime, security and reliability minimizing downtime, improving operations performance, and assisting web hosts in minimizing support costs. We are always updated with the latest server management drift and always work on our expertise and industry knowledge over emerging server technologies. With 24/7 support, we assure dependable, secure, and accessible IT management services. 

Aligning servers, our support strategies run parallel with company goals and growth velocity. In-house management of the servers can be time-consuming, complex, and costly, where downtime comes with business risks, revenues, and spoiling of brand trust. Choose outsourcing to us for your IT management services as the best option.


  •  Cloud Computing

To cater to the growth of viewer demands at global and regional levels, IT companies are shifting to cloud-based technologies for taking advantage of scalability, flexibility, and security services. The cloud-based solutions empower IT companies for various content workflows such as ingestion, management, quality assurance, editing, and play-out to the cloud. This technology also ensures effective management of huge content volumes across the content pipeline and maintains 24X7 availability across a wide array of devices and different geographies. Our operations will enable IT companies for building and management of entire content operations on the cloud. Leverage best-in-breed Cloud solutions for getting full value from your businesses. 


  • Email Management

Avoid emails interfering with your IT performance as these are time-consuming for management and security risks if not monitored correctly. Our comprehensive range of email management solutions takes the headaches out of email. By catering services ranging from importing users, management of user licenses, developing groups and aliases for improved collaboration, and many more. Thus our IT businesses will save their time, streamline communication & collaboration efforts, and optimize email security with our well-tested email management systems. We also support IT businesses with appropriate support needed for maximizing efficiency. Our email management system will prevent offices from incoming malware and emails from leaving the company. 


  • Network Security

Network and security are the pillars for businesses that have to scale up and down their processes for keeping up parallel with the fluctuating customer requirements and technological landscape. While keeping forward in line with business evolution, networks are much more vulnerable to security breaches. It's imperative for the effective management of network security that safeguards an IT enterprise's IT infrastructure. This has developed an incumbent requirement for efficient IT infrastructure, network management, and security.

Our comprehensive suite of network security services comprises the identification and resolution of all kinds of network security threats, skillful deployment of appropriate tools for IT infrastructure optimization, and designing of a robust and secure IT framework. With awareness over the up-to-date cyber threat landscape, we offer high-end networking security solutions that smoothen stabilize and strengthen IT business infrastructure. Leverage intelligent technologies that run parallel with particular business goals, compliance, and security objectives, our IT services safeguard the network from malicious infiltration. With intuitive intelligence system detection of threats in real-time is quite easy. Thus we facilitate quicker incident response and counter-action for preventing any niche of irreversible damage and data loss. Terait is committed to safeguarding all of the esteemed client's infrastructure and networks against cyber attacks by choosing intensive security solutions.


  • IT Disaster Recovery

Disruptions in IT operations exist in diverse shapes and sizes and most of these are due to natural disasters. A simple innocuous judgment error can heighten the cost of business operations when considering data loss and unpredicted downtime. Thus business continuity is not an option but a mandatory approach. While disruption, businesses should ensure mission-critical systems to be available and responsive. The cost of downtime can be significant when considered in terms of user satisfaction, profitability, and brand value. Business urgency, the integrity of data, and consistency over continuity services ranging from the customer-facing applications to the back-end data-base, everything should be a part of business plans.

Our innovative solutions drive businesses through our global partners the desired Recovery Point Objective (RPO) and Recovery Time Objective (RTO) of IT businesses. Our end-to-end Data Resiliency framework is supported with robust infrastructure, extensive data center, network, security, and cloud managed services, other automated solutions. Irrespective of where business data is hosted, our solutions help planning, designing, and management of an efficient DR site. Our fully compliant hosting environment complements this unique value proposition.


  • VoIP and Phone

Get benefited from calling for low rates without compromising on quality. Our VoIP and phone services empower IT businesses to call some other international but still communicate cheap and stable. We offer our clients a unique chance for staying in touch with business partners, workers, and their clients irrespective of the location at cheap rates with SIP application facilities and access to the Internet. Terait's VoIP services range from varied functions as setting up of IP address, monitoring of calls, SIP-accounts, voice menu IVR, and others. Businesses can make calls online with the SIP application service. 



Benefits of IT Managed Services: 

  • Focus on core objectives and flexibility even during increased workload 
  • Freeing of employee hassles and encouragement for better performance
  • Uncompromised expertise and experience over varied issue management
  • Management of technical, functional, architectural, and training specialists
  • Minimum labor costs and elimination of hiring and training expenses
  • Highly scalable by design with simple additional assistance.
  • Proactive monitoring, upgraded services release management, reporting, and more for optimum value and scalability.
  • 24/7 flexibility, in-call options, and support as per business demand
  • Elimination of downtimes with remote monitoring and management to identify, diagnose, and troubleshoot potential problems.
  • Reliable single point of contact for all concerns
  • 360-degree support security and compliance

Why outsource your IT Management Service requirements to TERAIT?

  • Certified and reputed  IT management service provider
  • Team of well-qualified and experienced engineers. technicians, data analysts, software engineers.
  • Solid & strategic relationship with vendors
  • 24/7 support, remote monitoring, and management for proactive maintenance 
  • Robust backup and disaster recovery strategy 
  • Faster, easier and economical services
  • 10+ experience in catering to IT Infrastructure service requirements
  • Periodic skill enhancement training to our workforce for keeping them well informed of the latest technological practices
  • Unhindered client communication with round the clock customer support desk 
  • Extensively open towards customer suggestions and feedbacks 
  • Completion of project within assured time alongside responsible quality checking.

Terait's IT management services are a greater opportunity for benefitting IT businesses from our security expertise along with enacted security policies. Working alongside standards such as PCI standards day in and out, our support will steer your organizations to success within the parameters and regulations. Governments are becoming more and more strict especially in regulatory compliance as it is mandatory for the IT portion of businesses. But this requires expertise and experience that only a managed service provider can offer. 

Contact us 

Businesses can be peaceful with the mitigation of all risks while TERAIT's experts take charge of your IT operations ensuring its up-to-date character over information, technology, and processes with IT Management Services that support IT infrastructures to work efficiently and successfully into the future. So why wait? Ping us right away!