IT End User Management

IT End User Management

Safeguard a well-functioning infrastructure of user devices without the complexity and evergrowing challenges that have risen with growing desktops, tablets, laptops, & smartphones and simultaneous supported operating systems. TERAIT's integrated IT end users/devices drive the effective management of end-user devices for nurturing business growth and calls out the first line of support for cutting down the costs of problem resolution & risks related to information security. Minimizing the total cost of ownership of user devices, our end-user solutions optimize security, standardization levels, and accessibility via integrated management approaches. 

Partner with us for reshaping the business model for alignment with a digitally transformed world. Evaluating each company's day-to-day processes and experiences, we discover innovative technology tools to help them triple-fold efficiency and cut down costs accordingly. Attend everything right from the service desk and field service, to asset management and device as a service. TERAIT ensures IT capabilities in the enrichment and enhancement of IT businesses for enhancement and enrichment of business operations transitioning towards success with the emergence of newer technologies that come every day.

Following are the services we deliver under IT End-user Management:

End-user Computing Experience Evaluation

Our advisory services team ensures evaluation and alignment of end-user computing environment alongside industry-specific best practices. Adopting functional and technical approaches we leverage digital Enterprise Management capabilities for delivering stable and excellent end-user experiences. To start with, we identify all IT assets that are critical for endpoint management. Aligning IT asset disposition and service management methods our end-user specialists will also evaluate user compute requirements such as WRT service management models. Evaluating end-user compute requirements through the WRT service management model, our experts will also recommend adjustments for end-user support processes, tools, or resource disposition. 

Lifecycle Management

Optimizing end-user computing functions, our IT devices lifecycle management services assist IT businesses in extracting maximum value from each employee irrespective of the device they attend to. Our end-to-end user device lifecycle management services evaluate and prioritize business objectives for executing procurement services logistically and financially aligned. Catering to the required logistical support required for deployment of major technology roll-outs or expansion of geographic coverage we ensure businesses not get deterred from their core business operations. Devising and executing consistent procurement and deployment model across diverse global locations, we ensure the maintenance of compliance with local government rules and regulations. Guiding resource management methodologies to businesses, our expert end-user management specialists help in choosing the appropriate technology and processes that would minimize the overall operating cost for maintenance with result-oriented end-user management solutions. Assisting businesses to maintain industry-specific NAID standards, we also ensure business operations to be compliant against IT asset disposal irrespective of the asset location whatever it be, physical or virtual. 

End-user Support Service Desk

We ensure the development, evaluation, and catering of recommendations for optimization of the end-user support service desk and lifestyle management. Catering training sessions for the acquirement of the right skills, we ensure business professionals maintain compliance against all internal SLA's. Ensuring business's service desks properly align, our experts let them focus on bigger issues that confront IT departments. Compiling well-tailored onsite, remote, or hybrid support models, our end-user support service desks deliver Smart Hands onsite anywhere on a global scale. Through effective patch management of server-side infrastructure, our offerings cater to end-to-end user device management. Controlling user-devices management system updates, we also attend for patch-management for operating systems. 

Benefits of IT End User Management solutions


  • Centralized management and administration of IT environments and machines
  • Amicable effort and power saved for trouble shooting, updating and patching of pysical machines
  • Installation of updates, patches, applications, operating systems from a centralized location. 
  • Reduction of administrative overheads and unrivaled agility.
  • Intuitive and user friendy cloud management
  •  Entail of BYOD allowing officials to use personal devices
  • Secure and higher accesssibility to organizational data and applications, irrespective of an employee’s physical location.
  • Secure end user environments
  • Built-In Disaster Recovery in case of disruptions

Why outsource your IT End User Management service requirements to TERAIT?

  • Team of well experinced and qualified IT end user management specialists
  • Faster, easier and much economical services
  • 10+ experience in catering to IT End User management requirements
  • Periodic skill enhancement trainings to our workforce for keeping them well informed of latest technological practices
  • Unhindered client communication with round the clock customer support desk 
  • Extensively open towards customer suggestions and feedbacks 
  • Completion of project within assured time alongside responsible quality checking.

Terait is a recognized, global leader who caters to technical support for clients around the globe. Through visionary platforms, we cater a live look at your business' digital future by the capitalization of innovative technology tools and solutions such as cognitive computing, integrated ops management, workplace collaboration, automated insight and analytics, IT service management, unified communications, process automation, workplace automation, customer experience, and Internet of Things (IoT). With extensive expertise in high-end technologies, we illuminate easier options for digital transformation. With the effective implementation of the cognitive intelligence platform, our end-user management helps IT businesses save money and users time. Blending our global expertise and customer-centric models we make sure businesses attend to end-user devices for ensuring performance and efficiency levels as per business expectation. 

Contact us

Businesses can ping us right away for their IT End User Management Service business requirements.