Following are the services we deliver under IT End-user Management:
End-user Computing Experience Evaluation
Our advisory services team ensures evaluation and alignment of end-user computing environment alongside industry-specific best practices. Adopting functional and technical approaches we leverage digital Enterprise Management capabilities for delivering stable and excellent end-user experiences. To start with, we identify all IT assets that are critical for endpoint management. Aligning IT asset disposition and service management methods our end-user specialists will also evaluate user compute requirements such as WRT service management models. Evaluating end-user compute requirements through the WRT service management model, our experts will also recommend adjustments for end-user support processes, tools, or resource disposition.
Optimizing end-user computing functions, our IT devices lifecycle management services assist IT businesses in extracting maximum value from each employee irrespective of the device they attend to. Our end-to-end user device lifecycle management services evaluate and prioritize business objectives for executing procurement services logistically and financially aligned. Catering to the required logistical support required for deployment of major technology roll-outs or expansion of geographic coverage we ensure businesses not get deterred from their core business operations. Devising and executing consistent procurement and deployment model across diverse global locations, we ensure the maintenance of compliance with local government rules and regulations. Guiding resource management methodologies to businesses, our expert end-user management specialists help in choosing the appropriate technology and processes that would minimize the overall operating cost for maintenance with result-oriented end-user management solutions. Assisting businesses to maintain industry-specific NAID standards, we also ensure business operations to be compliant against IT asset disposal irrespective of the asset location whatever it be, physical or virtual.
End-user Support Service Desk
We ensure the development, evaluation, and catering of recommendations for optimization of the end-user support service desk and lifestyle management. Catering training sessions for the acquirement of the right skills, we ensure business professionals maintain compliance against all internal SLA's. Ensuring business's service desks properly align, our experts let them focus on bigger issues that confront IT departments. Compiling well-tailored onsite, remote, or hybrid support models, our end-user support service desks deliver Smart Hands onsite anywhere on a global scale. Through effective patch management of server-side infrastructure, our offerings cater to end-to-end user device management. Controlling user-devices management system updates, we also attend for patch-management for operating systems.