Following are the services we cater for IT business's desktop support service requirements:
Antivirus and Malware Protection
With cyber threats moving as a growing problem, businesses must ensure evolution within themselves for meeting them. Supporting businesses by catering employees with peace of mind while committing to the opening of emails, clicking links, or browsing the web, our help desk platforms cater immediate responses to threat alerts. Our approaches comprise of security software, licensing, configuration, and total integration. Providing antivirus and malware protection, our specialists go well and beyond better than an off-the-shelf solution.
Patch Management and Proactive Maintenance
Most of the data breaches sum up to poor patch management and blending effective patch management strategies are critical for the cyber-security of IT businesses. Monitoring each vendor for the latest updates, our specialists follow appropriate strict patch approval processes for assuring it's up-to-dateness and security.
Stress-Free Application Management
With a comprehensive set of applications, specifically designed for the industry niches of specific businesses, our experts cross-examine for compiling understanding of the ideal software solutions that suits them. Streamlining the installation process by the development of standardized images, our experts ensure quicker restores and faster setups. Guiding businesses through the technology adoption process, IT teams can focus over client deliverables and tasks that drive IT businesses much forward.
Troubleshooting & Repairs
Technology infrastructures can be sometimes turn out to be quite unpredictable but our IT support can be much trusted and reliable. We cater IT support through specialist technicians and engineers. Businesses can benefit from it with just a click or call away. Our troubleshoot and repairs offerings will focus on making business workforces fall in love with how their systems operate. Eliminating error messages and unproductive technological issues, we make sure businesses can exhibit maximum efficiency throughout their operations and thus garner optimum productivity.
Thoroughly examining IT assets such as serial numbers, versions, hardware settings, locations, numbers, patch-levels, etc, our support team specializes in improving system performance with full application of IT investment and license compliance in all sectors. Making good use of in-depth auditing and recommendations, our experts will work parallel with the in-house tech support team for the same. Our well seasoned, skilled, and well-trained technicians are much compatible with high-end asset management software packages for assuring IT assets are in a good state.
Migrations and Operating Systems
Businesses when considering to roll out to a newer operating system and is in demand of latest windows update, our specialized support will come to benefit the same. Catering our specialist offerings over everything starting from consultation, design, implementation, testing, and final deployment, our expert technicians and engineers will remain as ongoing support for everything from start to finish. Trained and certified our team members are well versed with high-end platforms and operating systems for offering, tried, and tested processes for ensuring the smoothest transition. Committing to everything such as online conferencing software, email, PowerPoint, the technology that maximizes business productivity our IT Desktop Support Services cater end-to-end assistance over the installation and management of IT pieces of equipment, essential systems, and network management functions.